The Architected Lie: Why Your Open Office Kills Great Work
The plastic on my noise-canceling headphones is starting to flake into my ears, tiny black dandruff of a failed technological solution to a human problem. I am sitting 27 inches away from a man named Gary who is currently describing his weekend gout flare-up to his mother over a speakerphone that shouldn’t be allowed in a civilized society. This is the promised land of ‘serendipity.’ This is the ‘collaboration’ we were sold back in 2007 when the walls came down and the productivity flatlined. My eyes are burning because I tried to go to bed at 9:17 PM last night, but the neighbor’s dog had a 37-minute existential crisis, and now the blue light of my monitor feels like it’s scraping the back of my skull.
I’m trying to write 17 lines of logic that will determine how a user’s data flows through a distributed system. It’s delicate work. It’s like building a ship in a bottle while standing on a trampoline. And then it happens. The tap. A finger-fleshy, well-meaning, and devastating-lands on my shoulder. I pull the headphones down. My flow, that fragile state of mental grace that took 47 minutes to achieve, vanishes into the HVAC system.
‘Hey, quick question,’ says a guy whose name I can
